- European Auto Solutions
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| . I will continue to purchase either Mercedes or BMW?s because I value your excellent service and honesty. Pete |
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| The only reason I buy Mercedes because European Auto Solutions is there a take care of it. |
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| My car's problem had ben diagnosed by another shop, but that shop didn't have the equipment to address that issue. A friend suggested EAS, and I had the car taken there. I carefully explained what the other shop had determined, and my whole recitation was completely ignored. I received a call 24 hours later telling me they had checked 2 potential problems, 2 potential problems I specifically had told the receptionist that the other shop had already eliminated. But that didn't matter, she now said. They had needed to check themselves, I now owned them $240, and they were going to have to do at least another $240 worth of diagnostics to try to determine what the problem might be. At that point I took the car back. |
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| The Mass General of service organizations |